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The role of visual management tools for the coordination of teams in healthcare

Helen Elliott-Mainwaring

Level

PhD

Year awarded

2019

Host university

Department of Health Sciences supported by School of Business
University of Leicester

Background

Electronic and paper-based visual management tools are used to coordinate teams in healthcare. But what impact do they have on staff and patient experiences?

This project will look at the use of visual management tools, endeavouring to improve on staff and patient experiences. It will focus on team organisational ergonomics, social informatics, and the interaction between quality of service and safety of care delivered.

Helen Elliott-Mainwaring

Level

PhD

Year awarded

2019

Host university

Department of Health Sciences supported by School of Business
University of Leicester
Helen is a midwife and former adult nurse with three decades of healthcare experience in the NHS. She is passionate about the delivery of safe, compassionate patient care, and invested in improving the staff experience of delivering intelligent healthcare.