Delve into the evidence

Applying scientific methods and a participatory approach to generate an evidence base for how to improve quality and safety in healthcare

Themes we're focused on


Learning about new service models, workflows, and other changes in response to the practical and ethical challenges of the pandemic


Studying how to improve maternity outcomes for parents and babies through better prenatal, perinatal and postnatal services

Mental health

Working with mental health service users, carers and staff to improve primary and secondary mental healthcare


Developing innovative research methods and theories that present opportunities for healthcare improvement studies

Primary care

Co-designing improvements to initial points of contact between patients and the healthcare system, such as general practice

Remote care

Co-producing guidance with patients and staff on the appropriate role of remote care during the pandemic and in the future

Systems and culture

Taking a whole system approach to understand how quality and safety arise from complex systems and organisational culture.

Projects we’re working on

Explore large-scale research projects studying interventions and techniques aimed at improving quality and safety in healthcare. Projects are run in collaboration with NHS patients, staff, academics and the public.

Obstetric Emergency

Outputs of our work

Browse an expanding evidence base for the NHS about how to improve quality and safety in healthcare. We’re committed to publishing accessible and freely available outputs that are high quality, highly relevant, and scientifically excellent.

Journal article
How to specify healthcare process improvements collaboratively using rapid, remote consensus-building
14 June 2021
Journal article
A qualitative study of experiences of NHS mental healthcare workers during the COVID-19 pandemic
21 May 2021
THIS report
Arts-based engagement: a guide for community groups, artists and researchers
11 May 2021
Journal article
Remote care for mental health: qualitative study with service users, carers and staff during the COVID-19 pandemic
27 April 2021
COVID-19: Ethical framework for asymptomatic testing of staff in workplaces
04 March 2021
THIS report
COVID-19: managing an obstetric emergency
17 November 2020
Seven features of safety in maternity units: A framework based on multi-site ethnography and stakeholder consultation
28 September 2020
Journal article
Why we should be careful about calling healthcare workers ‘heroes’
17 June 2020
View all our outputs