Large-Scale System-Level Digitalisation Initiatives in the NHS: Insights from Three National Evaluations
About the talk
This event is in-person only.
This talk draws on findings from three independent evaluations of national digitalisation initiatives within the English National Health Service (NHS), examining how these programmes were implemented and received, and what lessons can be drawn to inform future efforts.
Programme
13:30 Registration (light lunch will be provided)
14:00 Kathrin Cresswell’s talk followed by a Q&A session
15:00 End of event
About the speaker
Professor Kathrin Cresswell is a social scientist with extensive experience in conducting formative evaluations of digitally enabled change and improvement programmes in health and care. She has consulted for the World Health Organization, Harvard Medical School, NHS England and Improvement.
Kathrin’s research focuses on the use of a variety of health information technologies in context. These have included both patient- and professional-facing technologies comprising electronic health records, robotics, health and fitness apps, artificial intelligence, and decision support systems. She is an expert in conducting evaluations of digital applications, having applied formative methods in a variety of health and care settings including hospitals, primary care, and home environments.
Bringing together stakeholders with varying perspectives is key to her ongoing work, where she examines how political, commercial, organisational, patient, and health and care workers’ interests need to be aligned to transform health and care through safe and scalable technologies.
