How to be a very safe maternity unit: An ethnographic study

Published in


Why it matters

Safer maternity care can protect babies from avoidable harm and save health systems from rising litigation costs. Yet attempts to improve maternity care don’t always have the intended impact.

Some improvement projects focus on implementing and evaluating an intervention – like a checklist or care bundle – but may not pay enough attention to the context that makes that intervention work. Other projects focus on identifying the characteristics of one safe maternity unit, but don’t provide enough information about how to replicate that context in another unit.

This paper aims to describe exactly what needs to happen for maternity care to be safe by examining how interventions and context work together to nurture and sustain safe practice.

What we did

To understand how to make maternity care safer, we must first understand what makes a maternity unit safe. Rather than focus on what goes wrong, our study focuses on what needs to go right by studying one high-performing maternity unit, located in Southmead Hospital in Bristol, UK.

Distinguished by having some of the lowest rates of birth complications in the UK, this hospital’s maternity unit has achieved sustained improvement in a variety of safety measures since 2001. One way of explaining these improvements is to attribute them to the PROMPT maternity safety training programme, which was created and implemented at Southmead. But PROMPT alone doesn’t seem to be the full story, so if the success at Southmead is to be reproduced, deeper understanding is needed.

To understand what makes Southmead Hospital’s maternity unit so safe, we spent 143 hours observing the unit’s staff at work, conducted 12 semi-structured interviews and two focus groups. We then used this data to identify mechanisms that seem to support safe maternity care.

What we found

Read the full article


Related content from our open-access series, Elements of Improving Quality and Safety in Healthcare

Operational Research Approaches

Licensed under Creative Commons

These symbols show that the contents of this page are published under a Creative Commons licence called CC-BY-NC-ND 4.0.

It means that you’re free to reuse this work. In fact, we encourage it. We want our research to reach people who can help improve quality and safety in healthcare. But we do have a few rules:

  • Make sure you acknowledge The Healthcare Improvement Studies Institute (THIS Institute) as the creator and link back to this webpage.
  • You can’t sell this work for a fee, or use it for any activity that generates revenue without our permission.
  • Please don’t distribute a modified version to others without our permission.

You can read the fine print about the licence on the Creative Commons website. It’s meant to help us keep the integrity of our work and stay true to our values.

But ultimately we want our work to have impact. So if you’ve got a use in mind but you’re not sure it’s allowed, just ask us at