Systems and culture

Taking a whole system approach to understand how quality and safety arise from complex systems and organisational culture.

Filter outputs

  • Format

Journal article
Visual identifier systems for patients with cognitive impairment in healthcare settings: a survey of practice in UK hospitals
17 May 2022
Journal article
Concordance of hospital ranks and category ratings when using the current technical specification of US Hospital Star Ratings and reasonable alternative specifications
13 May 2022
Journal article
Radiography as a sociotechnical system – Improving patient identification with a multi-level human factors approach
14 April 2022
Journal article
Why do systems for responding to concerns and complaints so often fail patients, families and healthcare staff? A qualitative study
04 November 2021
THIS report
How well is the NHS in England doing at improving openness about quality of care?
12 February 2021
Journal article
Why we should be careful about calling healthcare workers ‘heroes’
17 June 2020
Journal article
A qualitative study of design stakeholders’ views of developing and implementing a registry-based learning health system
14 April 2020
Journal article
Impacts of operational failures on primary care physicians’ work: A critical interpretive synthesis of the literature
09 March 2020
Journal article
Uncovering, creating or constructing problems? Enacting a new role to support staff who raise concerns about quality and safety in the English NHS
31 January 2020
Journal article
A modified Delphi study to identify the features of high quality measurement plans for healthcare improvement projects
20 January 2020
Journal article
Challenges in making standardisation work in healthcare: lessons from a qualitative interview study of a line-labelling policy in the UK
05 December 2019
Journal article
How to improve healthcare improvement: an essay by Mary Dixon-Woods
01 October 2019