Systems and culture

Journal article

Encouraging openness in health care: Policy and practice implications of a mixed-methods study in the English National Health Service

14 October 2022

Journal article

Visual identifier systems for patients with cognitive impairment in healthcare settings: a survey of practice in UK hospitals

17 May 2022

Journal article

Concordance of hospital ranks and category ratings when using the current technical specification of US Hospital Star Ratings and reasonable alternative specifications

13 May 2022

Journal article

Radiography as a sociotechnical system – Improving patient identification with a multi-level human factors approach

14 April 2022

Journal article

Why do systems for responding to concerns and complaints so often fail patients, families and healthcare staff? A qualitative study

04 November 2021

Decision-making and operational data for patient flow management

02 August 2021

Improved planning of end-of-life treatment and care

02 July 2021

THIS report

How well is the NHS in England doing at improving openness about quality of care?

12 February 2021

Communicating evidence to NHS boards

10 February 2021

Journal article

Why we should be careful about calling healthcare workers ‘heroes’

17 June 2020

Developing a visual identification method for people with cognitive impairment in institutional settings

14 April 2020

Journal article

A qualitative study of design stakeholders’ views of developing and implementing a registry-based learning health system

14 April 2020