Making AI work for GPs and patients
Artificial intelligence (AI) is seen as a way of solving many problems that currently face general practice – from growing demand to workforce shortages, and with online consultation systems now available in many English GP practices, the rising volume of digital patient requests has created both an opportunity and a challenge.
Sarah Clark
Research Communications Manager
4 November 2026
In this Healthcare Today podcast, THIS Institute’s Professor of Data Science and Healthcare Improvement Niels Peek and Dr Ben Brown, a GP partner, clinical senior lecturer at the University of Manchester, and medical director at OneAdvanced Ltd chatted with Glen Ferriss about the reality of integrating artificial intelligence into the NHS.
They discussed some of the issues affecting use of AI in general practice, asking whether AI can help, or if it adds another layer of complexity, and covered:
- AI as a tool, not a “superintelligence.”
- How the success of integrating AI will depend on people, processes, and systems, and solving problems for clinicians – without creating new complex, or inefficient workflows.
- New research.
- The risk of deskilling.
Find out more below: