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Conference
Upcoming event
THIS Space 2026
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Join us at THIS Space 2026 to explore what works in healthcare improvement and innovation, what doesn’t, and why. Discover the latest evidence, share learning and connect with others committed to improving the quality and safety of healthcare.
Tuesday 24 November 2026 | From 10:00 GMT | Online
Free to attend. Booking essential.
For a taste of what to expect, check out our THIS Space 2025 YouTube playlist or our blog.
Programme
How do disruptive, transgressive and other inappropriate behaviours among healthcare professionals affect staff and the care of patients? This session explores why these behaviours happen and the impact on teamwork, staff wellbeing and patient safety. It will look at the roles of various groups in addressing these behaviours, and the evidence on how problems can be recognised and addressed effectively.
How do disruptive, transgressive and other inappropriate behaviours among healthcare professionals affect staff and the care of patients? This session explores why these behaviours happen and the impact on teamwork, staff wellbeing and patient safety. It will look at the roles of various groups in addressing these behaviours, and the evidence on how problems can be recognised and addressed effectively.
Graham Martin
Research Professor
THIS Institute
Johanna Westbrook
Director
Centre for Health Systems and Safety Research, Australian Institute of Health Innovation
Marcus Riddell
Chief People Officer
Royal Papworth Hospital NHS Foundation Trust
Miles Sibley
Director
The Patient Experience Library
Tista Chakravarty-Gannon
Regional Liaison Advisor
General Medical Council
Room 1: Coproducing care: a video-reflexive ethnographic study to improve personalised care and support planning in colorectal cancer
Room 1: Coproducing care: a video-reflexive ethnographic study to improve personalised care and support planning in colorectal cancer
Room 2: Closing the gaps: Improving physical health diagnosis in the emergency department for patients with mental health conditions
Room 2: Closing the gaps: Improving physical health diagnosis in the emergency department for patients with mental health conditions
Innovations in digital technology are rapidly changing healthcare. This session explores why involving patients, carers and public is important in digital transformation in the NHS. It also looks at how digital innovation could affect health inequalities, and how new technologies can be developed in more inclusive and accessible ways.
Innovations in digital technology are rapidly changing healthcare. This session explores why involving patients, carers and public is important in digital transformation in the NHS. It also looks at how digital innovation could affect health inequalities, and how new technologies can be developed in more inclusive and accessible ways.
Bola Owolabi
Chief Inspector, Primary Care and Community Services
Care Quality Commission
Caroline Sanders
Professor of Medical Sociology
The University of Manchester
Hannah Matthews
Patient representative
Joanne McPeake
Professor of Nursing
THIS Institute
Joseph Alderman
Professor of Regulatory Science and Innovation
University of Birmingham
Room 1: When doing less is more work: Understanding ‘not doing’ in UK primary care
Room 1: When doing less is more work: Understanding ‘not doing’ in UK primary care
Room 2: Reimagining the use of health service data
Room 2: Reimagining the use of health service data
How should AI in healthcare be evaluated when technologies change rapidly and safety risks can be hard to predict? Randomised clinical trials often take so long that the technology is outdated by the time results arrive, and AI's safety implications can be complex and unforeseen. This session examines these challenges and explores novel evaluation designs and innovation pathways that can address them.
How should AI in healthcare be evaluated when technologies change rapidly and safety risks can be hard to predict? Randomised clinical trials often take so long that the technology is outdated by the time results arrive, and AI's safety implications can be complex and unforeseen. This session examines these challenges and explores novel evaluation designs and innovation pathways that can address them.
Carl Macrae
Research Professor
THIS Institute
David Taylor
Patient Lead for the Digital Health Council
Royal Society of Medicine
Kathrin Cresswell
Professor of Digital Innovations in Health and Care
The University of Edinburgh
Niels Peek
Professor of Data Science and Healthcare Improvement
THIS Institute
Susanna Stanford
Patient Representative
Room 1: Learning from failure in healthcare quality improvement
Room 1: Learning from failure in healthcare quality improvement
Room 2: Can large language models rate the quality of child and adolescent mental health services?
Room 2: Can large language models rate the quality of child and adolescent mental health services?
Mengzhe Xu
Researcher
THIS Institute
Evaluation is a decision-facing activity: as in other areas of public service, it should help the NHS judge the merit, value and consequences of services and technologies, support accountability and learning, and inform whether an intervention should be introduced, continued, adapted, scaled or stopped. Yet its governance is routed through two routes – research or non-research – neither of them entirely satisfactory. This session will examine the consequences of that divide and why AI makes questions relating to governance of evaluation more urgent. It will debate whether a distinct governance framework for evaluation is needed and what key principles should guide it.
Evaluation is a decision-facing activity: as in other areas of public service, it should help the NHS judge the merit, value and consequences of services and technologies, support accountability and learning, and inform whether an intervention should be introduced, continued, adapted, scaled or stopped. Yet its governance is routed through two routes – research or non-research – neither of them entirely satisfactory. This session will examine the consequences of that divide and why AI makes questions relating to governance of evaluation more urgent. It will debate whether a distinct governance framework for evaluation is needed and what key principles should guide it.
Carl Macrae
Research Professor
THIS Institute
Holly Krelle
Assistant Director, Center for Healthcare Innovation and Delivery Science
NYU Langone
Justine Karpusheff
Deputy Director of Research
The Health Foundation
Manbinder Sidhu
Associate Professor & Co-Director
NIHR BRACE Rapid Evaluation Centre
Stella O’Brien
Researcher, Citizen Scientist and Accessibility Champion
How can a clear focus on equity, diversity and inclusion (EDI) help improve healthcare? This session explores research and different perspectives on reducing health inequalities, improving equity for staff, and supporting better patient care. It will consider what we are learning and the opportunities and challenges for advancing EDI in healthcare.
How can a clear focus on equity, diversity and inclusion (EDI) help improve healthcare? This session explores research and different perspectives on reducing health inequalities, improving equity for staff, and supporting better patient care. It will consider what we are learning and the opportunities and challenges for advancing EDI in healthcare.
Graham Martin
Research Professor
THIS Institute
Jennifer Remnant
THIS Fellow
University of Strathclyde
Michelle Peter
THIS Fellow
Great Ormond Street Hospital for Children NHS Foundation Trust and University College London
Nnenna Osuji
CEO
NHS North East London
Rachael Buabeng
Founder of Mummy’s Day Out
Registration
The event is free to attend and open to all, but booking is essential. Secure your place today using the button below. We’ll send joining instructions to registered attendees one week before the event.
FAQ
- I won’t be able to attend all day. Is it okay to register for some parts of the programme?
Yes. You’re welcome to attend as much or as little of the programme as your schedule allows. We’ll also let registered attendees know when on-demand recordings are available. - Will the sessions be recorded?
Yes. All sessions will be recorded and made available on demand after the event. Register to attend and we’ll let you know when the recordings are available. - Can you provide a certificate of attendance?
Yes. Certificates of attendance are available on request for registered attendees who attend the event. Please contact us after the event if you would like a certificate.
If you have any further questions, please email us at thisspace@thisinstitute.cam.ac.uk
"This was my third THIS Space and have always valued the combination of relevant high-quality research that is clearly and accessibly presented. I wouldn't miss it."